2

This place is only good for oil change, not for car service. I dropped my car for regular oil check, they suggested me to change front and back brakes with rotors. This bring the whole cost to 1400$. After that I started hearing a noise when I hit the brakes, really loud noise. I returned the car to them, I got a call from the manager saying that they couldn't reproduce the noise but something has to be changed that might cost 200$ !!! and they are out of time so bring it another day. I came another day and I insisted that someone come with me so he listens to the noise. I was able to convince him that there is an noise, he said things weren't installed properly and they are going to take care of it. There is less noise but not completely gone. So be aware of them. The only reason I gave it two starts is that I've changed the oil a couple of times without a problem.

5

They are amazing! I've been driving with a burned out front light. I bought the replacement bulb then found out it is really complicated to replace if on the driver's side. I got there Monday at 4pm and they had it done in 15 minutes and for only $8.75. AND they vacuumed my car. If I had more time they would have washed my front windows. I was stunned. I drove off promising to always give them my business. WOW.

5

Can't believe I am writing a review for a gas station! These guys are GREAT -- friendly and honest. They have been my go-to for maintaining my aging car for the last four years. I am always greeted with a "hello beautiful" which gets extra star from me.

5

Truly a hidden treasure! An actual Ford dealership couldn't fix the electrical problem on my Fusion but these guys did! They completed a thorough electrical check, replaced my main modem and reprogrammed my entire system for a very lovely cost! They were quick, honest and well priced, not to mention easy and pleasant to deal with. Highly recommend to everyone and plan to go back if ever I need help again!

5

Wow! This place is top notch. I called the day before and talked to Kevin. He ordered me new tires and said it would take about 2 hours to get all 4 tires on with alignment as well. Their location is great since it is so close to stores while you wait. He did it right under 2 hours and I was so happy. I also priced compared with 2 other locations and they were well under the price.

1

Thieves and thugs. Along with damaging the car (spilling oil on the leather console and interior, which I could not clean off), they changed $100 for a 30 second check where they couldn't even tell why the engine light was on, argued with me over the 10% AAA discount, and didn't do the other checks I requested beforehand. When I mentioned the oil they'd spilled on the interior leather, they sent a worker in to clean it off with Formula 405, which badly damaged the leather (and didn't even get the oil off). When they also tried to overcharge me for the oil change, one worker tried to tell me that the exact same cars might need different amounts of oil - for an oil change? It's 2 gallons for my car, period. When I said "come on, you can't be serious" he leaned in about an inch from my face (I'm a small woman, he was a large young guy) and said "are you calling me a liar, i don't like that" in a low quiet threatening voice. With his scars and tattoos I wondered if he'd knife me right there. Anyway, they didn't do what they said they would do, overcharged me, were rude - from the 2 old guys who check you in and have you pay to the workers - and they don't do the work they say they'll do.

1

I get my oil checked regularly at full-service gas stations and I made the biggest mistake of my life by using Villa Marina. The attendant overfilled my oil and my car ended up in the shop costing about 3,500.00 of damage from oil overflowing all over the inside of my car. The manager at Villa Marina was not terribly friendly but he did take my calls and call the insurance company after about a week of looking for my receipt and considering the problem. The insurance company did take care of the expenses after about another week of research. There was never any apology from anyone involved in this insane mistake. It's such a shame that nobody in America can take responsibility for a problem since we are a litigious society. I had to have my car towed multiple times, rented cars and deal with multiple people for three weeks. I put a lot of my own personal time in because I trusted a company who is hired to do simple things, like check oil. It would have hurt a lot less if someone could have shown an ounce of support. Of course I will be checking my own oil from now on.

2

Go to Shell, a few blocks south. Day and night service. I couldn't believe how direct and honest the whole process was. At the 76 joint I was talked down to when I came in for a smog check. The 76 guy was up-selling me before he even looked at the mileage and the condition of the vehicle. "We can't do a smog check if you need other work." Really? Go to Shell.

4

Thanks for fixing my car. They work fast. They come with AAA recommendation. Scott was very professional. Why not a 5 star recommendation? They are a bit on the pricey side.

1

This place is a total rip off. I'm a chick and have been feeling ripped off for awhile now because every time I go for a repair the bill is no less than $700. I took it in a few weeks ago to have them fix a sound and a right front wheel bearing. Unfortunately the car wasn't making the sound so they couldn't diagnose that (understandable); however, they quoted me over $800 to replace one wheel bearing. I told them I would wait until I figured out the other noise and space out my expenses. Well . . . on the advice of a friend I took my car to a different place and guess what!!!! $178 to replace my wheel bearing. That's a HUGE difference and it is just plain unacceptable that they rip people off so badly. Stay far far away.

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