Thieves and thugs. Along with damaging the car (spilling oil on the leather console and interior, which I could not clean off), they changed $100 for a 30 second check where they couldn't even tell why the engine light was on, argued with me over the 10% AAA discount, and didn't do the other checks I requested beforehand. When I mentioned the oil they'd spilled on the interior leather, they sent a worker in to clean it off with Formula 405, which badly damaged the leather (and didn't even get the oil off). When they also tried to overcharge me for the oil change, one worker tried to tell me that the exact same cars might need different amounts of oil - for an oil change? It's 2 gallons for my car, period. When I said "come on, you can't be serious" he leaned in about an inch from my face (I'm a small woman, he was a large young guy) and said "are you calling me a liar, i don't like that" in a low quiet threatening voice. With his scars and tattoos I wondered if he'd knife me right there. Anyway, they didn't do what they said they would do, overcharged me, were rude - from the 2 old guys who check you in and have you pay to the workers - and they don't do the work they say they'll do.