4

So my car wouldn't start Tuesday when I was headed from my house to a meeting. I called AAA to have it jumped. I later decided to have it replaced. In order to get the prorated fee for the new battery, I had to take it to a AAA certified repair shop to have it charged and retested. When I arrived at 3:00pm, it was jammed packed. I spoke with Fernando who was very friendly and helpful. He spoke with his manager and worked out a small space for the test. I thought it would a quick one like the AAA drivers had done, but he informed me that it takes an hour and a half to fully charge the battery. I walked to a nearby restaurant while I waited. When he was done, I received a call that the test came back highly recommend replacement. He gave me the print out to give to AAA, so that my new battery would be under the warranty. It was all free since I'm a member. I picked up my keys and waited for the driver. Fernando really took care of me in this stressful situation. I appreciated his good customer service. Also, all the mechanics at Villa Maria 76 were cleaner and cheerier than any other shop I have been to.

4

I had a tail light replaced. I had my own bulb. Walked across the street for coffee. Came back finished and it cost less than my coffee and pastry. How cool it that.

5

Kevin was able to diagnose a problem that my other mechanic couldn't figure out. I had such amazing service in a beautiful garage with nice outdoor seating area. Everyone there was friendly and my windows were washed on my old truck even. I really appreciated the low price, as most other mechanics charge a lot more. I was so glad that they fixed it in less time than it took me to get a coffee at the Starbucks next door. I will never go to another mechanic again!

2

Last year, I drive over a screw in Venice. AAA driver helped me put the spare tire on the car, and I was directed to go to this 76 station in Marina Del Rey. The staff was very friendly, but their "repair" wasn't helpful and it didn't fix my tire. I eventually wound up having to buy a new tire, because the original repair by 76 actually made the tire un-repairable. Beware on tire repairs here.

2

This place is only good for oil change, not for car service. I dropped my car for regular oil check, they suggested me to change front and back brakes with rotors. This bring the whole cost to 1400$. After that I started hearing a noise when I hit the brakes, really loud noise. I returned the car to them, I got a call from the manager saying that they couldn't reproduce the noise but something has to be changed that might cost 200$ !!! and they are out of time so bring it another day. I came another day and I insisted that someone come with me so he listens to the noise. I was able to convince him that there is an noise, he said things weren't installed properly and they are going to take care of it. There is less noise but not completely gone. So be aware of them. The only reason I gave it two starts is that I've changed the oil a couple of times without a problem.

5

They are amazing! I've been driving with a burned out front light. I bought the replacement bulb then found out it is really complicated to replace if on the driver's side. I got there Monday at 4pm and they had it done in 15 minutes and for only $8.75. AND they vacuumed my car. If I had more time they would have washed my front windows. I was stunned. I drove off promising to always give them my business. WOW.

5

Can't believe I am writing a review for a gas station! These guys are GREAT -- friendly and honest. They have been my go-to for maintaining my aging car for the last four years. I am always greeted with a "hello beautiful" which gets extra star from me.

5

Truly a hidden treasure! An actual Ford dealership couldn't fix the electrical problem on my Fusion but these guys did! They completed a thorough electrical check, replaced my main modem and reprogrammed my entire system for a very lovely cost! They were quick, honest and well priced, not to mention easy and pleasant to deal with. Highly recommend to everyone and plan to go back if ever I need help again!

5

Wow! This place is top notch. I called the day before and talked to Kevin. He ordered me new tires and said it would take about 2 hours to get all 4 tires on with alignment as well. Their location is great since it is so close to stores while you wait. He did it right under 2 hours and I was so happy. I also priced compared with 2 other locations and they were well under the price.

1

Thieves and thugs. Along with damaging the car (spilling oil on the leather console and interior, which I could not clean off), they changed $100 for a 30 second check where they couldn't even tell why the engine light was on, argued with me over the 10% AAA discount, and didn't do the other checks I requested beforehand. When I mentioned the oil they'd spilled on the interior leather, they sent a worker in to clean it off with Formula 405, which badly damaged the leather (and didn't even get the oil off). When they also tried to overcharge me for the oil change, one worker tried to tell me that the exact same cars might need different amounts of oil - for an oil change? It's 2 gallons for my car, period. When I said "come on, you can't be serious" he leaned in about an inch from my face (I'm a small woman, he was a large young guy) and said "are you calling me a liar, i don't like that" in a low quiet threatening voice. With his scars and tattoos I wondered if he'd knife me right there. Anyway, they didn't do what they said they would do, overcharged me, were rude - from the 2 old guys who check you in and have you pay to the workers - and they don't do the work they say they'll do.

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