Marina del Rey Auto Repair

5

Ask for Fernando! He and his team are excellent! I had tire problems that included a missing wheel lock. He took care of my tires swiftly and quickly. When I couldn't find a wheel lock for my bmw (BMW dealer didn't have it) he went ahead and ordered a set for me so I didn't have to go thru that hassle! I definitely recommend these guys for any automotive care! Thanks Fernando!

5

Yas! Villa Marina went above and beyond and turned a somewhat stressful situation into an altogether pleasant one. My car called it quits en route to Palm Springs this past weekend (womp, womp) and I asked Triple AAA to tow it somewhere nearish my place on the Westside. I called Villa Marina to let them know my sad little car was heading their way, and their professionalism and kindness was consistent throughout the entire experience. We touched base the next day and they got my permission to run a $139 diagnostic to see what was going on. Joe then gave me a call Monday morning to give me a full run down on the car sitch. He totally broke things down for me and even took the time to do some research on an extended warranty I might quality for. Low and behold, I called my dealership and qualify for a new transmission, saving me A TON of money. I never would've known to ask and Villa Marina could've totally run with my money on this one, but these are some good dudes. I picked up my car yesterday and the process was really smooth. Joe gave me some more helpful info to use moving forward and I was on my way. I'll definitely be back for all of my future car needs! Glad to have found something close to home, reasonably priced, and with totally killer service.

5

I found this place by luck when my Subaru overheated coming over the hill. It's not far from my work and their reviews are excellent. The staff is friendly and straightforward. I never got a sense that I was getting the run-around or trying to up-sell me. They got me back on the road in a timely manner for a reasonable price. It's going to be my go-to auto shop from now on.

5

Kevin is very knowledgeable and professional. I appreciate his expertise and suggestions and his staff is very helpful.

1

Worst customer service ever have Ripping off money Racism attitude Never keep appointment time as on time Taking to customer as customer need to obey Criticizing customer as using very bad word Will file claim to business association Need to block this shop for other victims Like ud Unbelievable service For example Told the service takes 3-4 days and finish 1 day. Then if you do not pick up the car. Charge $130 a day parking fee that I got charged actually The shop want to rip off customer for parking $130 a day Unbelievable

5

Came here right at closing time for a smog check and Joe accommodated me, stayed late to get the job done, and personalized the service with remembering about my broken phone that was getting fixed in the meanwhile. Now that it works I had to write a review. Great service!

5

I have trusted all my cars to these folks and they are expert with many types of vehicles. Their pricing is fair and they explain everything really well. If you need work on your car, this is the place to go.

5

I got a flat tire and they were very accommodating! Everyone was welcoming and friendly to communicate with. On the phone and in person, I felt comfortable and knew that my car was going to be fixed. They even noticed that there were lights on, on my dash, and checked to make sure the system was working well. They went above and beyond. I would highly recommend!!

4

Excellant service and repairs and they called me every time they found something new that was wrong to tell me the added cost and to get my permission to fix it.

5

Today's oil change was uneventful - and, therefore, fantastic! Fernando met the old Mazda and me at 6:45, and he called to have me pick it up at 8:30. There were no dire warnings about shabby shocks or Fred-Flintstone brake shoes - just an oil change. At $65, it's higher than Gyppy Lube - but those guys once stripped the threads off the oil pan plug, which they then tried to blame on me...a new twist on screwing the customer. Since then, it's been Marina Union 76 for about four cars now, and enough miles for three round-trips to the moon.

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