Took my Mini Cooper to Villa Marina 76 to diagnosis a water loss issue. I was pretty hesitant since I though Mini's needed specialty service (previously only went to specialty shops and the dealer). Anyways, I dropped off my car, and got a courtesy ride to work which was cool. 2 hours later they had properly diagnosed the leak, and quoted me for the repair over the phone, which I approved. My water pump was leaking, which is frustrating, since the dealer installed one exactly 1 year and 1 month ago (unfortunately out of the 12-month warranty). This means my car will be getting the 3rd water pump in less than 43,000 miles. Epic Fail on Mini's part. I asked them to save the part so I could take it up with the dealer which they did. Total cost was $500 less than the dealer, using factory parts, plus it was done same days. Sorry couldn't be more interesting, just an overall great experience.