Marina del Rey Auto Repair

This place is NOT a gas station. If you are there only to buy gas then they want you out of the way as fast as possible. Every customer who comes in must be sold something at as high a price as possible. They are high pressure. Don't want to take the time to listen to you. They don't care what you have to say. They will take care of selling you what they think you need. No time to talk. Time is money you know. Go some place else where YOU can talk and THEY will listen to you. Does your doctor listen to you?

I couldn't agree more with all these positive reviews. Doing excellent work is one thing, but also providing this service in such a friendly manner is something you rarely see. It boils down to employees being treated well and really enjoying their jobs. Why can't every business be run like this?

First the AAA driver refers me to this station, unbeknownst to me that is where he works out of. The charged me $87.00 of a diagnosis a fuel pump problem which I told them when I bought it in. They estimated it at $800 and $1,200 to repair. My certified Land rover mechanic with the highest labor charge around said between $400 and $600. So that being said I had the car towed there. Would not recommend this place to anyone. My mechanic just called $641. done.

I bought my Ford Mustang in 2005 and the DMV sent me a notice that since it had reached its 6 year mark a smog check was needed. I was dreading it as this was my first time getting a smog check on my car. I didn't know what to expect and all the what if's came to mind. I called in the morning and talked to Scott. He informed me 4 PM was the latest I could take in my car as they close at 5 PM. He sounded really nice over the phone so I thought why not take it there? I had read tons of reviews and made up my mind on this location. I dropped off my dirty car during my lunch break for the smog check. One hour later I got a call from Scott in regards to my car passing the smog check. I was totally blown away by the service but wait it gets better...they had also cleaned my car. These guys truly held my hand through out this experience. From the first call, to assuring me that my car would be ready in time, to the end when Terry (cashier) explained to me that they had submitted the pass to DMV. They even parked my car facing forward in the front of the lot ready for me to drive off. VIP service I tell you. These guys made something that I was dreading into a positive experience and for that I am truly thankful! Thank you Scott and to the rest of the gentlemen at Villa Marina 76! -Wendy

Was the work ever done? Sure doesn't look like it. My body shop sent my car to Villa Marina 76 for mechanical work without getting my approval. I was not happy about that, because I choose shops carefully; but by the time I found out about it, it was too late to request the allegedly replaced parts back for inspection. I examined the assembly in question, but since it had been supposedly replaced with used parts (which is often just fine), it was impossible to determine if anything had really been done. I was suspicious because there wasn't so much as a fresh mark anywhere on the assembly, but I wasn't about to pay to have the whole thing disassembled and checked by another shop. Fast forward SIX YEARS. I take my car in to my regular shop to get a worn-out wheel bearing replaced. In the process of fixing it, they find extensive damage that resulted from driving around with, you guessed it, the original problem that was supposed to have been fixed six years ago. This revelation of course supported my original suspicion and explained some perplexing problems I'd experienced since the "repair", problems that I hadn't connected with the earlier damage but now made perfect sense. So I had to shell out over $1000 to repair not only what Villa Marina was supposed to have fixed, but also to replace parts that were destroyed by the bent state of the car all this time. That's in addition to almost $2000 charged by Villa Marina originally. Of course now everyone can throw up their hands and claim "that's too long ago" to do anything about it, despite being presented with full documentation of the original work. AVOID.

I needed a smog check and my buddy Joe who is a mechanic there suggested that I bring my car by. I was greeted by Joe and Scott. Joe took my car and Joe wrote up the paperwork. Looking around the grounds I found that this place is immaculate, the staff is all in crisp, clean unifroms and they are all very happy and helpful. Once my car was done it was pulled over to the fuel pumps where two men began to clean the windows while I went in to pay the bill. This is by far the most efficient, clean and professional 76 filling station I have seen anywhere!

I started taking my car here for service 16 months ago and this place is great. I initially took my car here to fix what a bad mechanic didn't. They are reasonably priced, very fast in getting the job done and really nice to work with. They are one of the few good mechanics you can trust.

My employee lost his wallet and needed gas. I'm over an hour from Marina Del Ray, but my employee was there on a construction job. I really didn't want to drive an hour there and an hour back just to fill up my guy's tank. I called SIX different gas stations in the area, and this was the first station that would accept remote payment. Cary had the perfect solution - he faxed me a form which I filled out to give him my ID and let him know I was for real. My guy came, and then Cary even followed up by calling me after it was all done! Now THIS was service. And he saved me probably $60 at LEAST by not having another employee drive down there just to handle this. Cary's on my good list and if I ever need anything in Marina Del Ray again, he's my man.

I had never thought that I would one day review a gas station of all places, but this place is truly amazing. I was in a really bad mood yesterday and to top it off my gas was empty so it made me even more mad. This was the first gas station that I found, and it lifted my mood by 100%. The people doing the full service were so friendly and efficient that I felt like I would burst into tears. The fact that I did not even know this was a full service place was a pleasant surprise. Even though they seemed very busy with a lot of customers, they still gave me all their attention and asked me if I wanted an oil change, tire inspection, etc.

I brought my car here and needed to get my transmission replaced. Not only did they finish on time, but under the original estimate. The staff here is extremely helpful and will keep you updated on what's happening with your car. Ask for Scott, he made a stressful situation as easy and painless as possible. Thanks guys!