Marina del Rey Auto Repair

5

I've had 3 different times of service with Villa Marina Auto Care and they've all been fantastic! Fernando is always a pleasure to work with and the team here is eager to answer any questions/help with all my car troubles. Whether it's a general checkup, oil change, flat tire, or more be sure to stop in for reliable and trustworthy auto care! Services: General repairs & maintenance, Oil change

5

1

horrible customer service! were extremely rude . they left my daughter stranded after saying they would wait for her return. not to be trusted!

5

5

5

1

This place is not the auto shop you should take your vehicle to. I called to get a cost for a repair on my vehicle and these guys were demanding I bring it in even though I know the parts that need replacement. I told them that I didn’t need diagnosing and that I already had the parts needed and they said they don’t install customer provided parts. Probably because they know can upsell you on parts they buy and add it to the cost. Junk shop interested in money and not the wellness of your vehicle.

1

A total ripoff! $168 for a diagnosis when I already had the diagnosis.. a broken electric window switch! He said: "but I need to take the door panel off to read the part number". NO! There's a manufacturer parts book that has the numbers in it. I declined their services. It would have been $168 to just get the part number, then I would need to bring it back and have them do exactly the same labor to replace the switch. So what? Over $400 to replace a Hyundai window switch? Nahhhhh!

5

Went to these guys for a last minute smog check. The guy was very nice and let me know it'd be 30 minutes and made sure I got my AAA discount. They had it done in about 10 minutes and I was on my way. Could not have been nicer. Thank you!

5

I was passing through town from out of state and discovered a brake fluid leak when I parked at my hotel on Sunday night. I came in with no appointment to Villa Marina Auto Care when they opened at 7am on Monday and explained my problem and that I really needed to get back on the road the same day. They had my car diagnosed and parts on the way by 8:50am and had me back on the road before 4:30pm, the same day. They treated a person who doesn't live here and probably can't be a repeat customer extremely well. Great work at a very fair price.

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